Privacy Policy

Last updated: 29 September 2026

About this policy

Kingsguard Group Australia Pty Ltd, trading as KingsGuard Protective Services Australia ("KingsGuard", "we", "us"), respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect information you give us directly, for example when you complete a quote or careers form, email us or speak with us. This may include:

• your name, company, email address and phone number;
• details about the site, event or service you are enquiring about;
• for job applicants, your experience, location and the type of security licence you hold; and
• anything else you choose to include in your message.

Our website may also record technical information such as your IP address and browser type to keep the site secure and working properly.

How we use it

• to respond to your enquiry and prepare a quote or proposal;
• to assess job applications and contact applicants;
• to provide and manage our services;
• to meet legal and licensing obligations; and
• to protect our website and business from misuse.

We do not sell your personal information.

Who we share it with

We may share personal information with service providers who help us run our business (for example email and website hosting providers), professional advisers, and government or regulatory bodies where the law requires. We take reasonable steps to ensure those parties handle information appropriately.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. We keep information only for as long as we need it for the purposes described above or as the law requires, and then we securely delete or de-identify it.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details on our contact page. We will respond within a reasonable time.

Website and cookies

This website uses a session cookie to help protect our forms from spam. We do not use advertising cookies. Our pages load fonts from Google Fonts, which may receive your IP address when they are requested.

Questions and complaints

If you have a question or complaint about how we handle your personal information, please contact us through our contact page. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.